Privacy Policy
Effective date: August 31, 2026
RIZZ TILE (“we”, “us”) operates rizztile.com. This policy explains what information we collect, why we collect it, and what choices you have.
Information you give us
When you place an order: your name, shipping address, billing address, email address, and phone number.
When you sign up for our email list: your email address.
When you contact us: your name, email address, and whatever you write in your message.
Payment information
We do not receive or store your full credit card number. Payments are handled by our payment processor, which collects your card details directly and processes the transaction on our behalf.
Information collected automatically
Like most websites, we collect basic technical information when you visit: your IP address, browser type, device type, the pages you view, and the site you came from. Our website host, Squarespace, collects this to keep the site running and to give us aggregate traffic statistics. Cookies are used for these purposes and to keep items in your cart.
How we use your information
To process and ship your order, and to contact you about it
To reply to your questions
To send you emails you asked to receive
To understand how the site is used so we can improve it
To detect and prevent fraud, and to meet our legal obligations
Who we share it with
We share your information only with the companies that help us run the business:
Squarespace — website hosting and online store
Our payment processor — to charge your card
Shipping carriers — to deliver your order
Our email provider — to send the newsletter you signed up for
We do not sell your personal information, and we do not share it for advertising purposes.
We may also disclose information if required by law, or to protect our rights, safety, or property.
Buying from us on Amazon
Some of our products are also sold on Amazon. If you buy there, Amazon handles that transaction and your information is governed by Amazon’s own privacy notice, not this one. We receive only the limited order and performance information Amazon provides to sellers.
Advertising
We advertise our products on Amazon. We use Amazon’s advertising reports to measure how our ads perform. These reports contain aggregate figures such as impressions, clicks, and sales — they do not identify individual customers to us.
How long we keep it
We keep order records for as long as we need them for accounting, tax, and warranty purposes. You can unsubscribe from our emails at any time, and we will remove your address from our list.
Your choices
Unsubscribe: click the unsubscribe link at the bottom of any email we send.
Access or delete your information: email us and we will respond within a reasonable time.
Cookies: most browsers let you block or delete cookies. Some parts of the site, including the shopping cart, may not work correctly if you do.
Depending on where you live, you may have additional rights over your personal information, including the right to know what we hold and to request its deletion. Contact us using the details below and we will honor those rights.
Children
Our site is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will update the effective date at the top of this page.
Contact us
Email: karen_c@rizztile.com
Or use the contact form at rizztile.com/contact
RIZZ TILE — Texas, USA